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Terms & Conditions

Terms & Conditions

Privacy, security, confidentiality and great customer service are important to ALT ltd. The following terms and conditions endeavour to make our web site a safe and easy place to shop.
You should understand that by using this web site you agree to the following terms and conditions.
Your contract is with ALT Ltd, based in The Phoenix Building, 21st Floor, 21-25 Luard Road, Wanchai, Hong Kong .
By placing an order with ALT Ltd you agree that e-mail will be used as the standard means of communication. If your order is accepted, we will send you an e-mail confirming this. This confirmation e-mail will contain all relevant statutory information concerning your contract.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. Please see our Delivery & Returns section.
All prices quoted on the website are accurate at the time of publication.

Cancellation
You are entitled to cancel your order should you wish to do so, please contact customer service on contact@asialighttrading.com. If your order has already been dispatched please follow our returns procedure. Parcels returned to ALT Ltd are done at your own cost. Please note that we are unable to add or amend an order once it has been placed.

Copyright
These terms and conditions contain the entire agreement between you and ALT Ltd relating to your purchase. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.
It is strictly prohibited to copy, republish or redistribute any of the material contained in this website.

Liability
• ALT Ltd attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. ALT Ltd does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties.
• ALT Ltd does not accept liability for any errors and omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.
• ALT Ltd will do its best to correct errors and omissions as quickly as practicable after being notified of them.
• ALT Ltd makes no representations about the fitness for a particular purpose of any of the products or services available on this website.
• ALT Ltd does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.
• ALT Ltd will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased in respect of any claim.
• This Liability section applies only to the extent permitted by law.
• By placing an order you are agreeing to these terms

Delivery and returns:
Delivery:
ALT Ltd aims to have your order ready as quickly as possible. As we ship our products directly from the manufacturers, all of our due dates are approximate and subject to possible manufacturing/shipping/customs delays. We endeavor to fulfill orders as soon as possible but regrettably may not always be able to keep you updated with changes on due dates due to volume of orders. Once your order is ready, we always align with you to coordinate logistic, to any destination worldwide.
Returns:
We hope that you will be delighted with your order; however we understand that there are occasions that you may want to return items. You can return items to us within 7 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to refund postage charges for none damaged goods but we will send any exchanges or replacements free of postage charges, excluding pallets.

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